(FAQs) Frequently Asked Questions
- Why should I choose Aurico to partner with my HR department?
- What other services do you provide?
- How do I submit an order?
- How can I review the reports I order from Aurico?
- Is Aurico compliant with The Fair Credit Reporting Act (FCRA)?
- Can Aurico integrate with my ATS and HRIS systems?
- How do I contact customer support?
- Does Aurico perform international screening?
- How do I partner with Aurico?
- Where are the corporate offices of Aurico located?
Why should I choose Aurico to partner with my HR department?
Aurico offers many significant advantages that help you find the “A” players, including more accurate and in-depth background screening, unrivaled proactive solutions-based service, Aurico Audits that double-check every document for accuracy, unrivaled attention to personal service, multiple ways to drive compliance and willingness to adapt to your unique processes. During normal business hours, we will pick up the phone in four rings or less. Serving companies ranging from Fortune 500 to small businesses, we have two decades of experience and are a foremost industry authority on drug recognition. Furthermore, we deliver faster turnaround on reports (within 24-72 hours), improved efficiency, reduced risk and today’s most advanced technology.
What other services do you provide?
Aurico provides world-class services as a third-party drug screening administrator (TPA), foremost expertise on drug recognition training, more than 1200 selection assessments, electronic I-9s, exit interviews, ethics hotline services, business-to-business, DOT compliant drug screenings, and due diligence.
How do I submit an order?
Aurico will adapt to your workflow to help you achieve maximum efficiency. Most customers prefer the convenience of requesting reports online 24/7, but we offer five options for you to choose from: fax, secure e-mail, scan and upload, electronic release and XML integration. You can also order reports by calling us at (866) 255-1852. Whichever method you choose, you’ll receive your results faster than other companies, within 24-72 hours.
How can I review the reports I order from Aurico?
For confidentiality and convenience, most customers prefer to access their reports online 24/7 through our secure, proprietary WebACE™ system. However, we can deliver reports in any format that you prefer.
Is Aurico compliant with The Fair Credit Reporting Act (FCRA)?
Yes. We are also compliant with the Fair And Accurate Credit Transactions Act (FACTA), the Gramm–Leach–Bliley Act (GLB), the Driver’s Privacy Protection Act (DPPA), Americans with Disabilities Act Amendments (ADAA), Federal Acquisition Regulation (FAR) and changing state and federal laws, rules and statutes.
Can Aurico integrate with my ATS and HRIS systems?
Yes. Aurico’s WebACE™ technology platform is one of the most flexible in the industry. We are fully compatible with today’s ATS and HRIS solution providers.
How do I contact customer support?
Simply call (866) 255-1852 . During normal business hours, an experienced professional will pick up the phone in four rings or less, provide knowledgeable answers and solutions-focused service, and make sure that you are 100% satisfied with the outcome of the conversation.
Does Aurico perform international screening?
Yes. We perform searches across the globe, and understand and comply with each country’s unique requirements.
How do I partner with Aurico?
Call us at (866) 255-1852 to discuss the many ways we can help you hire and retain the “A” players and benefit your organization.
Where are the corporate offices of Aurico located?
Aurico corporate offices are located in the northwest suburbs of Chicago, IL. Our address is: 116 West Eastman Street, Arlington Heights, IL 60004. Follow the attached link to our Google places page.
Aurico. Experience the Difference. Take the Challenge.
Call us at (866) 255-1852
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Thank you for visiting www.aurico.com
Aurico provides a comprehensive array of in-depth background screening, drug testing, assessment tools and related resources that help you find and retain the "A" players — the best people for the job. Recognized as industry leaders for our exceptional commitment to accuracy, service, consistent quality, fast turnaround, flexibility and solutions-based approach, we specialize in partnering with HR departments to increase efficiency, lower recruitment costs and improve organizational performance, both in the U.S. and worldwide.
Phone: (866) 255-1852
Fax: (847) 255-1896
© Copyright 2011 Aurico Reports Inc. All Rights Reserved